integrations
The stack an investigation reads.
Hinto pulls from the services you connect and posts back where your team already works. You choose what to connect and can disconnect any of them from Settings at any time.
investigation pipeline
Intake, evidence, investigator, then handoff.
Intake
Evidence
Investigator
Handoff
- Slack
Slack
Tickets start in the channels you choose.
- Reads
- Selected channel messages and thread context.
- Writes
- Findings and status updates back into the thread.
- Email inbox
Email inbox
Your Hinto mailbox is ready at sign-up. Forward support@ to it.
- Reads
- Inbound customer email and forwarded support threads.
- Writes
- Replies a person sends, from the same address.
- Read the setup guideHinto Signal
Hinto Signal
Customers message you from inside your product.
- Reads
- A text timeline of what signed-in customers did, and the journeys you mark with hinto.journey(key).
- Writes
- Your replies, inside your product. Never a video of the screen, never what people type.
- GitHub
GitHub
Read-only code at the commit that was live.
- Reads
- Repository files and commit history through a scoped GitHub App.
- Writes
- Nothing. Hinto never writes to your repo.
- Sentry
Sentry
Errors and stack traces for the ticket window.
- Reads
- Matching errors from your connected Sentry account.
- Writes
- Nothing. Separate from the Sentry project Hinto uses for its own crashes.
- Grok Bot
Grok Bot
A Grok Bot routine in Cursor investigates when you bring your own agent.
- Reads
- The ticket, when Hinto wakes your routine through its POST to URL and sender key.
- Writes
- Findings your routine posts back to the ticket with the callback token.
- OpenClaw
OpenClaw
OpenClaw investigates when you bring your own agent.
- Reads
- Signed ticket.created webhooks Hinto POSTs to your worker URL.
- Writes
- Findings your OpenClaw skill sends back through the callback token.
- Read the setup guideHTTPS worker
HTTPS worker
Any public HTTPS endpoint can investigate instead of Hinto.
- Reads
- Signed ticket.created webhooks with ticket context and MCP URL.
- Writes
- Findings your worker posts back with the callback token.
- Linear
Linear
Escalations land as issues with evidence attached.
- Reads
- Team and project metadata for filing.
- Writes
- Linear issues when someone hits Escalate, with cause, confidence, and evidence.
- Read the setup guideCursor
Cursor
Pull investigations into Cursor over MCP.
- Reads
- Investigations, connections, and setup state over MCP.
- Writes
- Connection and configuration changes your agent requests.
- Read the setup guideClaude Code
Claude Code
Pull investigations into Claude Code over MCP.
- Reads
- Investigations, connections, and setup state over MCP.
- Writes
- Connection and configuration changes your agent requests.
- Grok Bot
Grok Bot
Pull investigations into Grok Bot over MCP.
- Reads
- Investigations, connections, and setup state over MCP.
- Writes
- Connection and configuration changes your agent requests.
What we do not connect
Hinto does not sync with other helpdesk or observability tools beyond the integrations listed here. Your Hinto mailbox is ready at sign-up. Slack and Hinto Signal are yours to add.
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